Communication Skills for Telephone, Conference Calls
Gain competencies in successful phone meetings, conference Calls
Blackboard Learning
Summary
- Certificate of completion - Free
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
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Overview
During the Winning Communication Skills for Telephone, Conference Calls course, you’ll engage with knowledge, and case studies as you develop practical skills and techniques for immediate application to communication skills for telephone projects, or within your organization. You will benefit from the unique pedagogy and multidisciplinary approach of BlackBoard Learning – an institution at the forefront of research and online learning – as you develop communication skills for telephone skills to better understand the communication, conference calls, and planning for successful phone environment and the factors that contribute to career success and failure.
Throughout this Winning Communication Skills for Telephone, Conference Calls course, developed by industry experts you’ll get the opportunity to learn from experts with diverse experience. Guided by experts, Winning Communication Skills for Telephone and conference Calls prepare you to become a change-maker with the skills to drive your career or organization forward.
Winning Communication Skills for Telephone, and Conference Calls course will demystify communication skills for telephone and give you the toolkit to make better contributions and to become an even greater asset to your organization. It will also allow you to communicate more effectively and confidently about communication skills for telephone issues, whether it is with the relevant in your own business or outside your workplace.
Impact and what you will learn:
- First, you will learn about introduction to communication skills for telephone & conference calls.
- Details you need to know about preparation and planning.
- Increase your knowledge by learning telephone tactics.
- Learning about conclusions will make you more informed about communication skills for the telephone.
Curriculum
Course media
Description
After completing the Winning Communication Skills for Telephone, Conference Calls course from Blackboard Learning, you will be more skillful with more knowledge along with practical tips and advice, which will help you to learn the essential aspects of communication skills for the telephone. Skills development on communication skills for the telephone leads you to career development in communication skills for the telephone sector.
Program content:
- INTRODUCTION
- Winning Communication Skills for Telephone & Conference Calls - Overview
- Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
- PREPARATION AND PLANNING
- Never Confuse Personal Phone Use with Business Telephone Use Again
- Why Your Phone is the Best Secret Business App Ever
- Planning Your Successful Phone Environment
- Final Preparation for Your Successful Phone Meetings
- Making Sure Your Phone Passes Your Friend Test
- Planning for Winning Conference Calls
- Look Prime Time Ready for Your Video Calls
- Placing Phone Calls Like the Consummate Professional
- Always Knowing the Best Time to Call Clients and Prospects
- Now You will Never Wake Up a Client in the Middle of the Night
- Answering the Phone so Everybody Knows You are Ready for Business
- No Such Thing As Answering The Phone Too Quickly These Days
- Your Clients Will Never Think You are Screaming At Them Again
- TELEPHONE TACTICS
- Knowing How to Sound Your Very Best - Every Time
- The Right Way to Put Someone On Hold
- Making Sure They Only Hear the Magic of Your Voice
- Being a Professional to Every Generation, Regardless of Your Preferences
- Voicemail That Soothes, Not Anger
- Best Voicemail Messages for Success
- Take 1, Take 2, Take 3 Until You Get It Right
- Never Be Busy for Clients and Bosses Again
- Making Your Phone Disappear At the Perfect Moments
- Better Than the Best Hollywood Goodbyes
- CONCLUSION
- Conclusion - You Are Now a Master of the Telephone for Every Business Situation
Why Blackboard Learning:
Blackboard Learning is an online learning platform by which students from any corner of the world can learn his/her desired course. Using online learning, we assist students in realizing their full potential and advancing their careers. Today, our goal is to be the world's leading provider of online learning experiences with a global impact. By leveraging online learning, we assist students in preparing for bright futures in world-changing jobs. We provide a wide range of categories including Accounting & IT, Programming, Creative, and more. Our courses are designed to stretch students intellectually through state-of-the-art online learning.
Who is this course for?
- Those who are passionate about communication skills for telephone-related skills.
- Winning Communication Skills for Telephone, Conference Calls course is ideal for people looking to develop an existing career in communication skills for the telephone sector by being more skillful.
- For those who want to join communication skills for telephone-related job sectors, as well as looking to further develop their skills and knowledge.
- People who want to perform better in communication skills for telephone-related careers.
Requirements
No prior knowledge or experience required
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.