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Communication Skills for Telephone, Conference Calls

Gain competencies in successful phone meetings, conference Calls


Blackboard Learning

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
1.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

During the Winning Communication Skills for Telephone, Conference Calls course, you’ll engage with knowledge, and case studies as you develop practical skills and techniques for immediate application to communication skills for telephone projects, or within your organization. You will benefit from the unique pedagogy and multidisciplinary approach of BlackBoard Learning – an institution at the forefront of research and online learning – as you develop communication skills for telephone skills to better understand the communication, conference calls, and planning for successful phone environment and the factors that contribute to career success and failure.

Throughout this Winning Communication Skills for Telephone, Conference Calls course, developed by industry experts you’ll get the opportunity to learn from experts with diverse experience. Guided by experts, Winning Communication Skills for Telephone and conference Calls prepare you to become a change-maker with the skills to drive your career or organization forward.

Winning Communication Skills for Telephone, and Conference Calls course will demystify communication skills for telephone and give you the toolkit to make better contributions and to become an even greater asset to your organization. It will also allow you to communicate more effectively and confidently about communication skills for telephone issues, whether it is with the relevant in your own business or outside your workplace.

Impact and what you will learn:

  • First, you will learn about introduction to communication skills for telephone & conference calls.
  • Details you need to know about preparation and planning.
  • Increase your knowledge by learning telephone tactics.
  • Learning about conclusions will make you more informed about communication skills for the telephone.

Curriculum

6
sections
12
lectures
1h 30m
total
    • 1: 2. Who We Are 05:23
    • 2: 4. Things Your Need to Know about I2C 10:34
    • 3: 3. What is I2C 03:34
    • 4: 1. Introduction 02:01
    • 5: 1. Advantages to I2C 06:30
    • 6: 2. Disadvantages to I2C 03:42
    • 7: 1. Operation of I2C Bus 08:17
    • 8: 2. Operation Explained in More Details 05:18
    • 9: 1. I2C Library Routines 11:40
    • 10: 3. Coding Simple Example 09:14
    • 11: 1. Circuit Design for I2C Testing 06:53
    • 12: 1. Reading Data from DS1307 Time and Date IC 16:52

Course media

Description

After completing the Winning Communication Skills for Telephone, Conference Calls course from Blackboard Learning, you will be more skillful with more knowledge along with practical tips and advice, which will help you to learn the essential aspects of communication skills for the telephone. Skills development on communication skills for the telephone leads you to career development in communication skills for the telephone sector.

Program content:

  • INTRODUCTION
  • Winning Communication Skills for Telephone & Conference Calls - Overview
  • Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
  • PREPARATION AND PLANNING
  • Never Confuse Personal Phone Use with Business Telephone Use Again
  • Why Your Phone is the Best Secret Business App Ever
  • Planning Your Successful Phone Environment
  • Final Preparation for Your Successful Phone Meetings
  • Making Sure Your Phone Passes Your Friend Test
  • Planning for Winning Conference Calls
  • Look Prime Time Ready for Your Video Calls
  • Placing Phone Calls Like the Consummate Professional
  • Always Knowing the Best Time to Call Clients and Prospects
  • Now You will Never Wake Up a Client in the Middle of the Night
  • Answering the Phone so Everybody Knows You are Ready for Business
  • No Such Thing As Answering The Phone Too Quickly These Days
  • Your Clients Will Never Think You are Screaming At Them Again
  • TELEPHONE TACTICS
  • Knowing How to Sound Your Very Best - Every Time
  • The Right Way to Put Someone On Hold
  • Making Sure They Only Hear the Magic of Your Voice
  • Being a Professional to Every Generation, Regardless of Your Preferences
  • Voicemail That Soothes, Not Anger
  • Best Voicemail Messages for Success
  • Take 1, Take 2, Take 3 Until You Get It Right
  • Never Be Busy for Clients and Bosses Again
  • Making Your Phone Disappear At the Perfect Moments
  • Better Than the Best Hollywood Goodbyes
  • CONCLUSION
  • Conclusion - You Are Now a Master of the Telephone for Every Business Situation

Why Blackboard Learning:

Blackboard Learning is an online learning platform by which students from any corner of the world can learn his/her desired course. Using online learning, we assist students in realizing their full potential and advancing their careers. Today, our goal is to be the world's leading provider of online learning experiences with a global impact. By leveraging online learning, we assist students in preparing for bright futures in world-changing jobs. We provide a wide range of categories including Accounting & IT, Programming, Creative, and more. Our courses are designed to stretch students intellectually through state-of-the-art online learning.

Who is this course for?

  • Those who are passionate about communication skills for telephone-related skills.
  • Winning Communication Skills for Telephone, Conference Calls course is ideal for people looking to develop an existing career in communication skills for the telephone sector by being more skillful.
  • For those who want to join communication skills for telephone-related job sectors, as well as looking to further develop their skills and knowledge.
  • People who want to perform better in communication skills for telephone-related careers.

Requirements

No prior knowledge or experience required

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.